Top
Support Issues:
* "I am getting internet error messages when I unlock or check for updates. Code 002, 301, and 12038." A server upgrade here requires you to update your Anagram. Download here.
* "I am attempting to update anagram but get
a message about MessageHook.dll being in use." Windows is using
that file and your system must be restarted to free it before installing.
* "anagram opens a new Salesforce session in Internet Explorer but I use Firefox as my browser." Disable the "Capture
directly to browser" option in anagram's Salesforce.com
preferences.
If your question is not answered above or in the documentation,
try our Frequently Asked Questions (FAQ)
list for solutions to common issues.
If you cannot find the answer you are looking for, please feel
free to contact us using our Support
Form. |