It’s the same great program with the same features, but with a new name that I know will be the starting point for great things to come.

Copy2Contact completely replaces Anagram but is a free update.

In other news, Copy2Contact for BlackBerry is finally at release 1.0! Info and a free 14-day trial are here: copy2contact.com/bb

So be sure to head over to the new Copy2Contact Blog as well as the Copy2Contact Web Site.

Fortunately, tons of other BlackBerry software vendors are having the same problem and came to our rescue. The solution is simply to turn off Compatibility Mode for Anagram. Go to Options (the wrench icon) >> Advanced Options >> Applications and find Anagram in the list. Click the menu button on it and choose “Disable compatibility mode“.

And voilà! Anagram works as it should on the Storm.

Be sure to download the latest version here: http://www.getanagram.com/blackberry/

Some investigating has revealed that this issue occurs on some BlackBerry models and not others. For now it looks like all models running OS 4.5 are affected, while others are not. If anyone sees this issue on another OS level, please post a comment.

We’re hoping RIM engineers will help us investigate why this is happening during the upcoming week. More will be posted soon!

UPDATE: RIM engineers have confirmed this to be  a bug in some BlackBerry OS 4.5 and 4.6 releases. They suggested a work-around that we were able to implement and it seems to work well! Download Anagram 0.9.7 here: http://www.getanagram.com/blackberry/

Basically we created an html parser to decode the html email, search for the captured text, and put the linebreaks back in! You would not believe the amount of fiddling and optimization that was required to get this to work.

Feedback is greatly appreciated! Download Anagram for BlackBerry 0.9.6 here.

The first is a Java “IndexOutOfBounds” error that occurs when updating a contact that already exists in your BlackBerry address book. We’ve been able to reproduce this now in the lab and it’s not clear why it’s happening, but we can definitely find a work-around.

The other error is more annoying in that it seems to be a bug built into the BlackBerry itself. Some users were reporting that contacts were coming out with the fields run together and upon investigation, it seems that the BlackBerry itself omits line breaks from the text copied to the clipboard from certain HTML email messages. Then the text cannot be scanned correctly by Anagram since it doesn’t know where one line ends and the next begins!

It’s not clear which BlackBerry models and OS versions are affected, or what the exact formatting of email messages is that triggers this issue. But one thing is clear: Anagram has no control over how the BlackBerry copies text to the clipboard.

Fortunately, it looks like there is a technical work-around that we’ll be testing out here over the next couple of days. I’m certain this issue can be worked out as well.

Lastly, it looks like BlackBerry Storm users are having problems with some of the standard dialog boxes that Anagram presents. Specifically, it’s difficult to press one or the other button on yes/no dialogs. We assumed they would work properly and did limited testing since they’re standard and built into the BlackBerry! We’ll have to research alternatives.

Overall, we’re happy to have some great feedback and exposure for Anagram!

Open Anagram’s Target Apps settings by clicking the Anagram icon in your system tray (next to your clock) and choosing Utils, then Target Apps. Then on the Outlook page of the dialog, press the “Default Folders” button.

This is particularly useful with Business Contact Manager for Outlook, which stores contacts in its own folder.

Click here to open Anagram’s Outlook Target Apps settings now (Anagram must be installed on your computer).

If you regularly use both Outlook and Salesforce.com on the same computer, for example, Anagram can be set to capture items to each one.

Open Anagram’s Target Apps settings by clicking the Anagram icon in your system tray (next to your clock) and choosing Utils, then Target Apps.

On the Target Apps dialog you can check each application that you’d like to use with Anagram, then configure a different Shortcut Key on the page of the dialog for each app.

With Direct Capture turned on, Anagram immediately loads a captured contact or appointment directly into your browser instead of showing an intermediate dialog. This means you never have to leave the Salesforce.com interface that you’re working in!

Anagram also adds a small menu with some extra features to the lower-right corner of your browser window.

To turn on Direct Capture mode, click the Anagram icon in your system tray (next to your clock), then Utils, then Target Apps. See the Getting Started Guide for details.

With Anagram installed, every open Outlook contact has an “Anagram” menu on its toolbar (under the Add-ins ribbon in Outlook 2007). Choose the “Copy as Text” option and voilà!

Now paste the plain-text contact information from your clipboard into any document! Works with appointments, too.

A different shortcut key can be chosen for each target application you capture to, e.g. press F12 to capture to Outlook, or Shift-F12 to capture to Salesforce.com.

Just highlight text in any open application or document and hit the shortcut key!

To configure Anagram’s shortcut keys, open Anagram’s Target Apps settings. See our Getting Started Guide for details or click here to open Anagram’s Target Apps settings now (Anagram must be installed on your computer).